Privacy Policy

1. Introduction

AIFirstPartner ("we", "us", or "our") operates the Introduction to Agent Skills course platform. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information.

2. Information We Collect

We collect minimal personal information:

• Payment information — when you purchase the course, your name, email, and payment details are collected and processed by Stripe, our payment processor. We do not store your credit card details.
• Email address — provided to Stripe at checkout, used for purchase receipts and refund processing.
• Cookies — we use a functional cookie (course_access) to manage your course access. We also use localStorage to track exercise completion progress. See Section 5 for details.
• Usage data — basic server logs (IP address, browser type, pages visited) may be collected automatically.

3. How We Use Your Information

• Process your course purchase and grant access
• Process refund requests
• Verify purchase history for access restoration
• Respond to support enquiries
• Comply with legal obligations

4. Disclosure of Your Information

We will not sell, rent, or trade your personal information to third parties. We may disclose your information to:

• Stripe — our payment processor, who handles all payment transactions subject to their own Privacy Policy.
• Law enforcement or regulatory bodies where required by law.

5. Cookies and Local Storage

Our site uses the following:

We do not use third-party tracking cookies or analytics cookies. Disabling the functional cookie will prevent access to paid course content.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Payment processing is handled entirely by Stripe, who maintain PCI DSS compliance. However, no method of electronic transmission or storage is 100% secure.

7. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

8. Access and Correction

You have the right to request access to the personal information we hold about you and to request its correction. Since we store minimal data, most information is held by Stripe. To make a request, contact us at the address below.

9. Complaints

If you believe we have breached the APPs, you may lodge a complaint with us. We will investigate and respond within 30 days. If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC).

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.